Parents

Please find below our FAQ. I Hope you find it useful.


1. How can I voice my opinion or give feedback to the Academy?

A suggestion email address has been set up for the Academy: suggestions@hthacademy.org.uk. This has been created to encourage feedback from parents and carers.

You can also consult our Parents Forum page by clicking on this link to find out when the next meeting is.

In addition, you can access the Ofsted Parent View website by clicking on this link. Parent View gives you the chance to tell Ofsted what you think about your child’s school, from the quality of teaching to dealing with bullying and poor behaviour. The survey can be completed at any time; you don’t have to wait until the school is being inspected.

Finally, if you have any additional queries please use the form available on our Contact Us page.

 

2. How can I support my child with his school work?

Firstly, you can check our How to support my child page.

You will find there many ideas to support your child, such as downloading our Course Outlines available at the bottom of each of our Curriculum pages in order to find out what your child will learn in all his lessons.

Furthermore, the Academy uses the Show My Homework website to record your child's homework. You should have received a pin code in order for you to create your account. If you encounter any problem with it do not hesitate to Contact Us.

Finally, if you feel that you might need some help being able to follow what your child learns at school we regularly offer parents courses to refresh your knowledge. Check out our Parent Courses page to find out the latest courses.

 

3. How can I monitor my child's progress?

We send regular progress reports home for you to monitor your child's progress. We also hold a parents' evening for each year group in order to give you the opportunity to meet your child's teachers. You can check our Parents' Evenings and Reports page to find out the key dates and all the details about understanding your child's report. 

 

4. What do you do to ensure my child feels safe at school?

Safeguarding and pupils' welfare are integral to everything we do at the Academy. To find out more please refer to our Safeguarding and Students Welfare page.

You can also find out more by reading our Behaviour, Anti-BullyingSafeguarding and E-Safety Policies.

 

5. My child has special needs. How will you cater for his needs?

You can download our SEN report on our SEN Information page, where you can find all the information you need. For any other questions or requests please contact our SENCo, Mrs. Zoe Kirk.

 

6. What provision do you have for Careers, Information and Guidance?

You can find all the information about Careers provision at the Academy on our Careers page.

 

7. When are the staff training days and the key dates for the year?

You can find all our Key dates (including term dates and staff training dates) and calendar on our Term Dates and Calendar page.

 

8. Where can I buy the uniform and how can I shape my child's beret?

You can find all the information about Uniform with price lists on our Uniform Details page. We also have added some advice on how to shape and wear your beret properly.

 

9. What is the canteen's menu? How can I add money on my child's account?

You can find the canteen menu and all the information you might need (including how to apply for Free School Meals) on our School Meals page.

You can add money on your child's account using Parent Pay. In order to use it, you should have received details of your account. If you encounter any problem with Parent Pay please contact our finance office.

 

10. Is there a parents' association?

Yes! We have a very friendly group of parents who support the school by raising funds for the benefit of all students. They are called FROTH, Friends of Trinity House. If you would like to join do not hesitate to contact us.

 

11. How can I get Microsoft Office free?

You can get Microsoft Office absolutely free! To know how, please follow the instructions on our Free Microsoft Office page.

 

12. Where can I find extra support?

If you feel you need extra support you can check our links on the Parent and Student Support page and on our Staying Safe Online page.